Privacy Policy

Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a demo of our services
• Sign up for our newsletter
• Communicate with us via phone, email, or text

This information may include:

• Name (first and last)
• Business name
• Email address
• Phone number
• Business address
• Any other information you choose to provide

Our AI automation service may record and transcribe phone calls for the following purposes:

• To provide the AI voice receptionist service to your business
• To improve our AI response quality
• To maintain accurate records of customer interactions
• For quality assurance and training purposes

Note: As a business using our services, you are responsible for complying with applicable call recording laws in your jurisdiction, including obtaining any necessary consent from callers.

We may use the information we collect for the following purposes:

• To provide and maintain our AI automation services
• To respond to your inquiries and provide customer support
• To schedule demos and consultations
• To send you marketing communications (with your consent)
• To improve our services and develop new features
• To comply with legal obligations
• To protect our rights, property, or safety

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., cloud hosting, AI processing)
• Business Transfers: In connection with a merger, sale, or transfer of company assets
• Legal Requirements: When required by law or in response to valid requests
• Consent: With your explicit consent

We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Customer Account Data: Retained for the duration of your subscription and for up to 2 years after termination
• Call Recordings: Retained for up to 90 days unless you request longer storage
• Marketing Data: Retained until you withdraw consent

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at [email protected]

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.